Repair Request

Before you send the Repair Request Form, please agree with our Repair Process and Detail Information.

Please tell us the conditions of your camera specifically and tell us where you want to fix it.
Also please send photos of the camera as much as you can.
For the repair request of a light leak, you need to send the picture images.

    Repair Request Form

    Full Name *

    Email *

    Email for confirm *

    Room#, Apartment, Building

    Street *

    City *

    State / Province *

    Zip code / Postal code *

    Country *

    Phone Number *

    Product Name *

    Serial Number *

    Detail Conditions and Your Requests *

    Please attach photos as much as you can.
    Each file size must be within 2MB and the total size must be within 8MB.
    If you cannot send all photos at one time, please divide a few times.

    Privacy Policy and Protection of Personal Information

    We use the personal information provided by the users of our websites to provide goods, services, and related information to customers and the general public and/or to improve our goods and services. We will protect the personal information provided by our users in accordance with Japanese privacy laws and regulations and Company Rules related to the acquisition and protection of personal information.
    For details, please see here.