How to shopping the cameras
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Please Note:
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Payment
The payments must be made by PayPal or credit cards.
We use the Paypal system, PayPal. You can pay with major credit cards.
You need to register a Paypal account when you buy our item by credit card.
Shipping
Basically, we send any countries.
However, there are few countries (Places) we can not send.
If you live in Africa, South America, or Middle East, please contact us before you place the order.
We use different carriers depending on the country or the situation.
Due to the spread of the new coronavirus infection, the delivery might take longer than usual.
Thank you for your understanding and patience.
This shipment is highly recommended for safer transaction.
| Estimated 2 to 9 business days (Insured, Trackable) | |||
| Asia | North America, Central America, Oceania, Middle East Caribbean |
Europe | South America, Africa |
| Please check the list of approximate delivery days by Japan Post | |||
Handling Time
We will check the item and its availability, we will ship out the item within 3 business day after confirming the payment.
(Japan's business day).
Packing
Before shipment, products are carefully packed and sealed as possible to avoid damages upon transportation.
However, if the product was damaged during shipping, please let us know and go to your nearest post office to have them issue a damage report.
Please be advised that once a damage report is submitted, your payment will be refunded or your order will be shipped again.
**IMPORTANT NOTE**
'Delivery Time' shows the average number of business days.
We are not responsible for each country's custom clearance procedure and custom duties.
If your item has been kept at custom, it may be caused by a delay in delivery.
Please understand that it's your country's regulations, laws or any rules, and outside our control.
We can ship ONLY to your Paypal address.
So please make sure that your PayPal address is up to date.
Duty & tax
Import duties, VAT and taxes are not included in the item price or shipping charges. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to purchasing. These charges are normally collected by the delivering freight (shipping) company or when you pick the item up - do not confuse them for additional shipping charges. We do not mark merchandise values below value or mark items as "gifts" - US and International government regulations prohibit such behavior.
Return Policy
We are so confident in the quality of our products we offer a 30-day money-back guarantee.
We will exchange damaged, defective, or incorrect shipped items. If you received such, please save the item and the whole package for inspection. Please contact us within 30 days after receiving the purchased item. In that case, and if we were at fault, we would cover additional shipping costs. After 30 days of receiving the item, the product is already irreplaceable. Or if you have used the product, we can't replace the product. If you have any type of feedback or you are unsatisfied for any reason, please make sure you contact us so we can resolve the issue at hand. When you return the item which you have simply changed your mind about a purchase, please be sure that shipping cost and cancellation fee is at your own expense.
Cancellation fee
We require you 4.5% of the item price if you cancel the order at your fault such as mistake in the order, changing your mind, return the item for your reason, or etc...Because Paypal charges 4.5% of the item price as a transaction fee. Paypal never refunds it when we cancel the transaction for any reason.
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The products are also selling in Japan, so the item can be out of stock sometimes.
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